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  Title Copies
Managing People 
1 
Choosing Civility: The Twenty-five Rules of Considerate Conduct 
Edition: 1st 
Year: 2002 
ISBN: 0312281188 
ISBN 13: 9780312281182 
 2 
Focus: Use Different Ways of Seeing the World for Success and Influence 
Year: 2013 
ISBN: 1594631026 
ISBN 13: 9781594631023 
 1 
Emotional Intelligence: Why It Can Matter More Than IQ 
Edition: 10th Anniversary 
Year: 2005 
ISBN: 055338371X 
ISBN 13: 9780553383713 
 1 
Thanks for the Feedback: The Science and Art of Receiving Feedback Well 
Edition: 1 
Year: 2014 
ISBN: 0670014664 
ISBN 13: 9780670014668 
 1 
Business Writing: What Works, What Won't 
Edition: Revised 
Year: 2001 
ISBN: 0312109482 
ISBN 13: 9780312109486 
 1 
The Civility Solution: What to Do When People Are Rude 
Edition: 1 
Year: 2009 
ISBN: 0312369646 
ISBN 13: 9780312369644 
 2 
Substitute Teaching: A Handbook for Hassle-Free Subbing 
Edition: 0006- 
Year: 1983 
ISBN: 0312774842 
ISBN 13: 9780312774844 
 1 
MAGIC: Five Keys to Unlock the Power of Employee Engagement 
Year: 2014 
ISBN: 162634115X 
ISBN 13: 9781626341159 
 1 
Love 'Em or Lose 'Em: Getting Good People to Stay (BK Business) 
Edition: Fifth Edition 
Year: 2014 
ISBN: 160994884X 
ISBN 13: 9781609948849 
 1 
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