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  Title Copies
Becoming a Successful Manager : How to Make a Smooth Transition from Managing Yourself to Managing Others 
Edition: 1 
Year: 2001 
ISBN: 0658014897 
ISBN 13: 9780658014895 
 1 
Business Writing: What Works, What Won't 
Edition: Revised 
Year: 2001 
ISBN: 0312109482 
ISBN 13: 9780312109486 
 1 
Choosing Civility: The Twenty-five Rules of Considerate Conduct 
Edition: 1st 
Year: 2002 
ISBN: 0312281188 
ISBN 13: 9780312281182 
 2 
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior 
Edition: 1st 
Year: 2004 
ISBN: 0071446524 
ISBN 13: 9780071446525 
 1 
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition 
Edition: 2 
Year: 2011 
ISBN: 0071771328 
ISBN 13: 9780071771320 
 1 
Drive: The Surprising Truth About What Motivates Us 
Edition: 1 
Year: 2009 
ISBN: 1594488843 
ISBN 13: 9781594488849 
 1 
Emotional Intelligence: Why It Can Matter More Than IQ 
Edition: 10th Anniversary 
Year: 2005 
ISBN: 055338371X 
ISBN 13: 9780553383713 
 1 
Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time 
Edition: First Printing 
Year: 2002 
ISBN: 0670031240 
ISBN 13: 9780670031245 
 1 
Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time 
Edition: Reprint 
Year: 2004 
ISBN: 0425193373 
ISBN 13: 9780425193372 
 1 
First, Break All the Rules: What the World's Greatest Managers Do Differently 
Edition: 1 
Year: 1999 
ISBN: 0684852861 
ISBN 13: 9780684852867 
 1 
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